Commonwealth Bank of Australia: POS payment terminal year: 2013
CBA wished to offer a platform of tools allowing smaller merchants to better manage their businesses. Part of this effort was to create a touchscreen payment terminal, hosting secure apps, which would facilitate richer interactions between merchants and their customers.
design: IDEO GmbH m.z. roles: research, formalization of platform design, identification of platform development partners, consultation on other components in the platform suite.