mark zeh innovation
Commonwealth Bank of Australia: POS payment terminal
year: 2013
CBA wished to offer a platform of tools for their many small merchant customers to better manage their businesses. Part of this effort was to create a touchscreen payment terminal, hosting secure apps, which would facilitate richer interactions between merchants and their customers.

design: IDEO GmbH
m.z. roles:
design research, formalization of platform design, identification of platform development partners, consultation on other components in the platform suite.

© text & webpage Mark Zeh 2017